This Privacy Policy describes how TRUEUM INDUSTRIES PRIVATE LIMITED collects, uses, protects, and discloses personal information of users who visit or make purchases from this website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information
   This website is owned and operated by:
   TRUEUM INDUSTRIES PRIVATE LIMITED
   A company incorporated under the Companies Act, 2013 (India)
   Corporate Identity Number (CIN): U46209JH2025PTC026060
2. Information We Collect
   When you visit or interact with our website, we may collect the following information:
   Name, phone number, email address
   Shipping and billing address
   Order details and purchase history
   Device information, browser type, IP address
   Any information voluntarily provided through forms or customer support
   We do not collect or store sensitive payment information such as debit/credit card numbers. Payments are processed securely through third-party payment gateways.
3. Use of Information
   We use the collected information to:
   Process and deliver food products and orders
   Communicate order updates, delivery information, and support requests
   Improve website functionality, products, and customer experience
   Comply with legal and regulatory requirements
   Prevent fraud, misuse, or unauthorized access
4. Food Category Specific Compliance
   As a food-related business, we take special care to ensure:
   Customer information is used strictly for order processing and delivery
   Hygiene, safety, and traceability standards are maintained
   Information shared for food preferences or delivery instructions is used only for fulfillment purposes
   We do not sell or misuse customer data for unethical or unsafe practices.
5. Cookies and Tracking Technologies
   Our website may use cookies and similar technologies to:
   Improve website performance and user experience
   Understand user behavior and preferences
   Enable essential website functions
   You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Protection and Security
   We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
   While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
   We may use trusted third-party services for:
   Payment processing
   Shipping and logistics
   Website analytics
   These third parties are permitted to use your information only to perform services on our behalf and are required to protect your data.
8. Sharing of Information
   We do not sell, trade, or rent your personal information to third parties. Information may be shared only when:
   Required to fulfill an order or delivery
   Required by law or government authorities
   Necessary to protect our legal rights
9. User Rights
   You have the right to:
   Access or update your personal information
   Request correction of inaccurate data
   Request deletion of personal data, subject to legal obligations
   Requests can be made through the contact details available on our website.
10. Changes to This Policy
    We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
11. Governing Law
    This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
    Last Updated: October 2025